1. Information We Collect

• Personal Information: Name, email address, phone number, government-issued IDs, and financial information.
• Non-Personal Information: Device information, IP address, and usage data collected automatically during your interaction with our services.

2. How We Collect Your Information

• User-Provided Data: Collected during account creation, transactions, or communication with us.
• Automated Data Collection: Data automatically collected through our app or website, such as cookies and usage logs.

3. How We Use Your Information

• To create and manage your account.
• To process transactions, including cross-border payments.
• To ensure security and prevent fraud.
• To improve our services and conduct analytics.

4. Sharing of Information

Third-Party Sharing: Your data may be shared with payment ramps and other service providers to facilitate transactions and comply with legal requirements.

No Data Selling: We do not sell user data to third parties.

5. User Rights

• Access your personal data.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal data.

These rights can be exercised through the Swif app or by contacting us at request@swifwallet.com.

6. Data Storage and Security

• Storage: User data is securely stored in the cloud.
• Security Measures: We use encryption and access controls to safeguard your data.
• Retention: We retain your data as long as you actively use our services.

7. Compliance with Legal Frameworks

Swif complies with applicable data protection laws, including GDPR and local regulations in Africa. Sensitive data such as financial information is afforded additional protections.

8. Cookies and Tracking Technologies

Swif uses session cookies to enhance your user experience. These cookies are temporary and are deleted when you close your browser or app.

9. Children’s Privacy

Swif’s services are intended for individuals aged 18 and above. We do not knowingly collect or process data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes via email.

11. Contact Us

For privacy-related inquiries, please contact us at request@swifwallet.com.